What information do we collect? Where do we collect it from?

We will only ever collect the information we need – including data to help improve our services – or which you agree we can collect.

Personal data is any information that can be used to identify you. For example, it can include information such as your name, email address, postal address, phone number, bank account details, credit/debit card details, and whether you are a taxpayer so that we can claim Gift Aid on any donations you may make. It also includes Internet Protocol (IP) addresses (the location of the computer on the internet), details of pages visited on our websites and files downloaded.

We collect information in the following ways:

Information that you give us directly

We collect this information in connection with specific activities, for example, when you use our websites or printed forms or telephone our offices to:

• make a donation to us
• sign up for subscription by post or email
• register for an event
• register for our Prayer Resources
• enquire about participating in a short-term outreach
• enquire about serving longer with OM
• create an account on one of our websites
• engage with our social media
• complete a survey, questionnaire or feedback form
• or otherwise provide us with personal information.

Please note: You don’t have to disclose any of this information to browse our websites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Information that you give us indirectly

Your information may be shared with us by fundraising sites like JustGiving. These independent third parties will only do so when you have indicated that you wish to support OM UK and with your consent. You should check their privacy policy when you provide your information to understand fully how they will process your data.

Information that we collect from your use of our websites

Website usage information is collected using cookies. This helps us to see how many people use our websites, how many people visit on a regular basis, and how popular individual pages are. Cookies are also essential to our websites running correctly and delivering goods and services to users. For more information, please see our cookies policy.

Information from third parties

We may receive information about you from third parties, such as Just Giving or other online giving platforms, for example from a friend who wants to sponsor a fundraising activity or make a donation in your name.

We may receive updated delivery and address information from the companies who handle our larger mailings, so that we can correct our records and deliver your next edition or communication more easily.

Information from public sources

We may combine information you provide to us with information available from public sources or other records in order to gain a better understanding of our supporters and those who engage with us. This helps us to improve our fundraising methods, resources and programmes. Such information may be found in places such as Companies House and information that has been published online and in print.

Recordings of online events

We record some online events and training. It may be done so that it can be shared with those that cannot attend a meeting at a certain time or for some other reason. We will tell you if we are going to make a recording of such an event and why we are doing it.

Sensitive/special categories of data

Data Protection law recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data or special categories of data and covers health information, race and ethnicity, religious or philosophical beliefs and political opinions amongst other things.

We do not collect sensitive personal information about you unless there is a clear reason for doing so, such as applying to join OM or involvement in an event where we need this information to ensure safeguarding, to carry out appropriate checks on volunteers, or care for participants. For some events we will collect health information or dietary requirements so that leaders on our events have the relevant information to care for participants.

When we collect this information, we will make it clear to you what we are collecting and why and what are our legitimate interests or other legal grounds for processing this information.

Under 16s/under 13s

If you are aged 16 or under and would like to participate in an event, make a donation or get involved with us, please make sure that you have your parent or guardian’s permission before giving us your personal information.

When we collect information about a child or young person, we will make it clear why we are collecting this information and how it will be used.

Children from 13 upwards may give their own consent in relation to any online services that we may offer. We have considered The Children’s Code in our assessments.