Church Partnership Today OM is working in over 110 countries around the world. Our work varies from country to country both in size and in application, and our mission is to see vibrant communities of Jesus followers amongst the least reached Expand Today OM is working in over 110 countries around the world. Our work varies from country to country both in size and in application, and our mission is to see vibrant communities of Jesus followers amongst the least reached How does a partnership start?We are excited to explore how a partnership with OM will help fulfill your church's mission vision, and like most partnerships it starts with talking! We like to talk with representatives of the church (this could be the Pastor, Mission Secretary or others) to listen to how God is leading them. It may be that they feel led to be involved in a particular country or a particular aspect of the work. Maybe they want to send a short-term mission team or support a full time worker with OM. We will then try to link them with a ministry or project which helps them fulfill their vision. Sometimes to help with this we will arrange a Vision Trip which allows representatives from the church to see the ministry and discern how God is leading them. A member of the Partner Development Team will work with the church through this process.
Matthew Skirton UK Chief Executive Expand Matthew Skirton is from the UK but has spent more than half of his life serving in Eastern Europe. Together with his wife, Helen, he pioneered OM’s work in Moldova in the mid-1990s, handing over field leadership in March 2015. He also served as Regional Leader for OM in Eastern Europe for seven years. Matthew took on the role of UK Chief Executive of OM in 2016.
Andrew Berry Director of People in Mission Expand Andrew's first encounter with OM was at a bookstore run by STL (Send the Light). After pastoring various churches in the USA for over 17 years, Andrew and his wife, Marcia, moved to France with their family as missionaries to an international church. Whilst there for eight years, they helped plant a French-speaking church. Andrew rejoined OM as Team Leader of our Carlisle office in 2013 before taking on leadership of OM's outreach ministry among migrant communities in the UK.
Rob Scoulding Director of Strategic Partnerships Expand Rob joined OM in 2017. Prior to this, he held a number of senior roles in the Co-op as a Regional Retail manager as well as positions in Marketing, Customer Support and Energy & Environmental Management. Rob is a church leader at his local Baptist church where he heads up the Finance team. Rob is married with three children.
Jaco Swart Director of Finance Expand Jaco Swart hails from Johannesburg, South Africa. He graduated with a Management Accountancy degree in 1999. After qualifying, he worked in the UK and South Africa. He also completed his Theology degree and PGCE in Higher Education. Over the past 10 years, he helped facilitate and lectured in Bible schools in Southern and East Africa and Northern Europe. Jaco, along with his wife, Leanne, and their five children, joined OM in August 2020 as Director of Finance.
Who we are Expand We want to see vibrant communities of Jesus followers among the least reached. Established in 1957 by visionary, George Verwer, OM is a dynamic, international Christian missions movement. In the OM family of ministries, we have 5,000 workers representing over 113 nations in more than 110 countries and in world port communities, through our ship, Logos Hope. We are a global community of Jesus followers united to share the love of Jesus with those that don't know it. Find out more about us - www.uk.om.org/Pages/Category/about-us Operation Mobilisation’s registered as a company in England and Wales under registration number 1008196. Operation Mobilisation is registered with the Information Commissioner’s Office (ICO) as a data controller, registration number Z5437789 You can find out more about our registration here, including a list of all data related activities that we have registered with the ICO. Registered office: The Quinta, Weston Rhyn, Oswestry, Shropshire, SY10 7LT For further information about our privacy policy and data protection, please contact us by: Emailing [email protected] writing to our Data Protection team at OMUK registered address calling us on 01691 773388
What information do we collect? Where do we collect it from? Expand We will only ever collect the information we need – including data to help improve our services – or which you agree we can collect. Personal data is any information that can be used to identify you. For example, it can include information such as your name, email address, postal address, phone number, bank account details, credit/debit card details, and whether you are a taxpayer so that we can claim Gift Aid on any donations you may make. It also includes Internet Protocol (IP) addresses (the location of the computer on the internet), details of pages visited on our websites and files downloaded. We collect information in the following ways: Information that you give us directly We collect this information in connection with specific activities, for example, when you use our websites or printed forms or telephone our offices to: make a donation to us sign up for subscription by post or email register for an event register for our Prayer Resources enquire about participating in a short-term outreach enquire about serving longer with OM create an account on one of our websites engage with our social media complete a survey, questionnaire or feedback form or otherwise provide us with personal information. Please note: You don’t have to disclose any of this information to browse our websites. However, if you choose to withhold requested information, we may not be able to provide you with certain services. Information that you give us indirectly Your information may be shared with us by fundraising sites like JustGiving. These independent third parties will only do so when you have indicated that you wish to support OM UK and with your consent. You should check their privacy policy when you provide your information to understand fully how they will process your data. Information that we collect from your use of our websites Website usage information is collected using cookies. This helps us to see how many people use our websites, how many people visit on a regular basis, and how popular individual pages are. Cookies are also essential to our websites running correctly and delivering goods and services to users. For more information, please see our cookies policy. Information from third parties We may receive information about you from third parties, such as Just Giving or other online giving platforms, for example from a friend who wants to sponsor a fundraising activity or make a donation in your name. We may receive updated delivery and address information from the companies who handle our larger mailings, so that we can correct our records and deliver your next edition or communication more easily. Information from public sources We may combine information you provide to us with information available from public sources or other records in order to gain a better understanding of our supporters and those who engage with us. This helps us to improve our fundraising methods, resources and programmes. Such information may be found in places such as Companies House and information that has been published online and in print. Recordings of online events We record some online events and training. It may be done so that it can be shared with those that cannot attend a meeting at a certain time or for some other reason. We will tell you if we are going to make a recording of such an event and why we are doing it. Sensitive/special categories of data Data Protection law recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data or special categories of data and covers health information, race and ethnicity, religious or philosophical beliefs and political opinions amongst other things. We do not collect sensitive personal information about you unless there is a clear reason for doing so, such as applying to join OM or involvement in an event where we need this information to ensure safeguarding, to carry out appropriate checks on volunteers, or care for participants. For some events we will collect health information or dietary requirements so that leaders on our events have the relevant information to care for participants. When we collect this information, we will make it clear to you what we are collecting and why and what are our legitimate interests or other legal grounds for processing this information. Under 16s/under 13s If you are aged 16 or under and would like to participate in an event, make a donation or get involved with us, please make sure that you have your parent or guardian’s permission before giving us your personal information. When we collect information about a child or young person, we will make it clear why we are collecting this information and how it will be used. Children from 13 upwards may give their own consent in relation to any online services that we may offer. We have considered The Children’s Code in our assessments.
How do we use personal data? Expand We may use the personal data that you provide in the following ways: to process and send you your subscription and other resources you have ordered from OM to process any donation(s) we may receive from you, to claim Gift Aid on these donations and to update you on how your donations are being used to process enquiries received about joining OM short or longer term to process event bookings to set up direct debits, standing orders and one-off card payments to provide you with information that you have requested regarding prayer or other resources for churches to provide you with information about other resources, events or programmes we offer that are similar to those you have already purchased or enquired about and to which you have not objected to receiving to communicate with supporters Research our supporters using publicly available information to tailor any invitations we make to support OMs’ mission. to record the contact that we have with you to provide you with information about OM and how you can support our work as a charity (where you have consented to receiving this information as applicable) to invite you to participate in surveys or research for administration purposes, e.g. we may contact you about a donation you have made or event you have expressed an interest in or registered for for internal record keeping, such as the management of feedback or complaints to notify you about changes to our services to analyse and improve the services we offer to analyse the use of our websites and ensure their content is presented in the most effective manner for you and your device (see also our cookies policy) to further our legitimate charitable aims such as sending you information about how donations are being used or sending you an annual report You can choose at any time which marketing materials you want to receive from OM UK and in which format. If there is something you would prefer not to receive, please email [email protected] , write to our Data Protection team at The Quinta, Weston Rhyn, Oswestry, Shropshire, SY10 7LT, or call us on 01691 773388.
OM’s websites and cookies Expand Like many organisations, we use cookies to help us make our websites – and the way you use them – work better and to track information about how people are using them. For more information, see our cookies policy . Google Analytics We use Google Analytics and other services to collect information about how our websites are used. These help us to know how often users visit our websites, what pages they visit when they do so, and how they use our content online. Links to other websites Our website contains links to other websites belonging to third parties and we sometimes choose to participate in social networking websites including, but not limited to, YouTube, Facebook, Twitter, Pinterest and Instagram. We may also include content from websites such as these on our website. However, we do not have any control over the privacy practices of these other websites. You should make sure when you leave our website that you have read and understood the other website’s privacy policy in addition to our own.
Do we sell or share personal information? Expand We never sell or share your personal information with other organisations to use for their own purposes. However, if we run an event in collaboration with another named organisation, your details may need to be shared with them and those who provide services to help us deliver the event. We will make it clear what will happen to your data when you register. Sensitive/special categories of data If you provide us with sensitive/special categories of personal data including, but not limited to, your racial or ethnic origin, political opinions, religious or philosophical beliefs or your physical or mental health, we will only use this for the specific purpose for which you gave permission and where it is within our legitimate interests to process or where we have other legal grounds to do so.
Researching supporters and potential supporters Expand OM’s aim to grow vibrant communities of Jesus followers among the least reached is dependent on God’s provision and made possible thanks to the generosity of supporters. Developing the best possible understanding of these supporters is crucial in making our fundraising efforts as relevant as they can possibly be. We want to be good stewards of the faithful supporters God has blessed OM with. We will research our supporters using publicly available information and what they have told us so that we can tailor any invitations we make to reflect their specific interests in OM’s mission, and at an appropriate level. Transformational giving is an important part of our engagement activity. We will use public information to identify individuals who we believe may have the interest and capacity to make a gift of this nature. In particular: We may carry out desk and online research. This involves reviewing sources of publicly available information, such as business websites, Companies House and Linked-In to build up a picture of interests and preferences. We may also use a trusted third-party partner to automate some of this work by screening your name and address details against databases built up from publicly available information. The third party doing this work will only use your data to help us with our fundraising. It cannot use your data for any other purposes. We never share any of your financial transactions with OM UK with this third party. Where this activity is being undertaken for potential new supporters with whom OM has no previous relationship, we will provide the individual with a link to this Privacy Notice as part of our engagement. You can opt out of your data being used for research at any time or ask for an explanation of what we do by emailing [email protected] or by writing to our Data Protection team at The Quinta, Weston Rhyn, Oswestry, Shropshire, SY10 7LT, or call us on 01691 773388.
Processing your data Expand What is our legal basis for processing data? We rely on a variety of legal bases for processing data depending on the purpose of the activity being undertaken. We use a consent basis for processing data relating to subscriptions and signing up to receive other resources you have requested or and events you have booked. This includes sending you OM’s Global Magazine & Heartbeat Prayer diary and the OM Headlines email updates. We rely on legitimate interests for a variety of purposes. Legitimate interest is about balancing the interests of OM UK against your rights and freedoms and having due regard to your reasonable expectations about the use of your data. These purposes include: mailing you information about related resources and events that you might be interested in, given your previous purchases thanking (either by mail or telephone) those of you who have made a financial gift research and screening activity to better tailor any financial requests we make of you so that they reflect your specific interests in OM’s mission and are at an appropriate financial level recording of some online and in-person training, events and meetings We also rely on the legitimate interest legal basis to share with you the fundraising needs of the charity and to ask for your support, given your engagement with OM’s resources, events and programmes. You can let us know at any time if you would prefer not to receive these communications. We use your consent for all the email newsletters delivered by any of the activities and programmes run by OM. Every email newsletter you receive provides a clear opportunity for you to opt out of/unsubscribe from future email newsletters. We use compliance with a legal obligation as the basis for processing any legally required activities such as Gift Aid declarations for HMRC. Who has access to your personal information for processing data and how do we keep it safe? We maintain a high level of security in relation to the collection, storage and disclosure of your information. This is very important to us and we take all necessary steps to ensure that any information we hold about you is safe. Storing your information We place great importance on the security of all personal data associated with our subscribers, supporters and customers. Information is stored by OM UK on secure servers at our offices, off-site and in the Cloud. We also store some information in paper files. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, only authorised personnel are able to access personal information, we ensure access to information is password protected or secured via locked filing cabinets and we encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this. Any sensitive or special categories of data you may provide to us are only shared on an absolute need to know basis, and are deleted after each relevant event unless we need to keep that information for a longer period e.g. for safeguarding reasons. We enforce strict procedures and security features to protect your information and prevent unauthorised access, although we cannot completely guarantee the security of any information you transmit to us. Where you or we have provided a password enabling you to access parts of our websites or use our services, it is your responsibility to keep this password confidential. Please don’t share your password with anyone. If you think anyone else has gained access to your password, please let us know as soon as possible. Transferring your information outside of the UK Most of the information we store and process stays within the UK. Some information may be transferred to countries outside the UK. This may occur if, for example, one of our supplier’s servers on which personal information is stored is located in a country outside the UK or if we use a cloud IT platform where data is dispersed between a number of different servers. These countries may not have similar data protection laws to the UK. However, we will ensure that your privacy continues to be protected as outlined in this privacy policy and in accordance with our legal obligations under applicable data protection legislation. For countries in the EU we consider data to be free flowing and with no restrictions since the EU commission have adopted adequacy decisions for the UK. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the UK. If you have engaged with us from outside the UK, your information may also be processed by volunteers operating outside the UK, for example if you engage with one of our programmes from a country outside the UK and we pass your details to a national coordinator to provide you with advice and support.
Payment by credit or debit card Expand If you use your credit or debit card to donate to us, buy something or pay online or over the phone, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard. Find out more information about DSS PCI standards by visiting their website at www.pcisecuritystandards.org. Only those staff authorised to process payments will be able to see your card details. Once your transaction is completed, we do not store your full credit or debit card details. All transactions online are processed by PayPal, Stripe, and GoCardless. All card transactions processed offline are through Secure Trading. At events and other meetings, we use a Goodbox contactless device to process any gifts or transactions. We hold bank account details for the purpose of collecting direct debits in accordance with direct debit mandate rules.
Sharing your information Expand OM UK does not sell or share any information about you to other organisations. OM UK may disclose your personal information only in the following circumstances: To third parties who provide a service to us and are our data processors. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data (including screening), providing marketing assistance, processing credit card payments, and providing customer service. These data processors have access to personal information needed to perform their functions, but may not use it for other purposes. We require these third parties to comply strictly with our instructions and data protection laws and will make sure that appropriate controls are in place. Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies), or in order to enforce or apply our rights (including in relation to our website or other applicable terms and conditions) or to protect OM UK (for example in cases of suspected fraud or defamation).
How long do we keep your data for? Expand We have a retention policy for every personal data set. We will hold your personal information on our systems for as long as is needed to fulfil the function for which we hold the data or as long as is required by law for the relevant activity. For example, HMRC requires us to keep a record of donations, Gift Aid and financial transactions for seven years. If you request that we stop sending you marketing or fundraising information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us. Legacy income is vital to the running of the charity. We may keep data you provide to us until 24 months after a legacy gift is received, or until we are notified that OM UK is not a beneficiary from the estate, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive. Where your information is no longer required, we will ensure that it is disposed of in a secure manner. Information will only be kept as long as is necessary for the purposes for which you provided it or we obtained it and will be minimised to ensure we only keep what is necessary.
What are your rights? Expand We’d like to keep all who engage with OM UK up to date with our progress. So, to update you on what we’re doing and ask whether you are able to support us, we’d like to keep in touch with you (by post, phone, email, text and other electronic means) about our progress and how you can continue to help us in our mission. We will not use your information for marketing or fundraising purposes if you have asked us not to or we do not have your permission to use it for these purposes. (In certain circumstances we must obtain your permission before we contact you for marketing or fundraising purposes.) However, we will retain your basic details on a suppression list to help ensure that we do not continue to contact you. If you are registered to receive one of our email newsletters, every email communication provides a clear opportunity for you to opt out of/unsubscribe from future email communications. The Data Protection Act 2018 and the General Data Protection Regulation give you certain rights over your data and how we use it. You have the right to: request a copy of the information we hold about you and details of what we do with that information (known as a subject access request) update or amend the information we hold about you if it is wrong change your communication preferences at any time withdraw your consent to use of your personal information where we are relying on consent as the legal ground for processing it ask us to remove your personal information from our records ask us to restrict the processing of your personal information obtain a portable copy of certain personal information where this is processed automatically object to the processing of your information for marketing purposes raise a concern or complaint about the way in which your information is being used ask us to explain any automated processing we carry out and the impact of this on you If you wish to exercise any of these rights, please contact our Data Protection team in writing at The Quinta, Weston Rhyn, Oswestry, Shropshire, SY10 7LT, or by emailing [email protected]. If we are not sure who you are, we may ask for reasonable proof of your identity before providing you with information or carrying out any of the above actions.
Complaints, compliments or comments Expand If you are unhappy with our work or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services. You can get in touch with us here. If you wish to raise a data protection concern or complaint with a supervisory body, you can address a complaint to the Information Commissioner’s Office. For more information, visit www.ico.org.uk.
Changes to the Privacy Policy Expand We keep this policy under regular review. If we make any significant changes in the way we treat your personal information, we will make this clear on our websites or by contacting you directly. Details of the sections of the policy that have been changed significantly will be noted here. You do not have to agree to any changes if these are not compatible with the initial purposes for which you provided or we collected your data. This policy replaces the previous version and is correct as of 1st November 2021.
How do I ensure my gift goes to the correct person or project? Expand If the person or project has an appeals page, you can simply donate through this. Otherwise, please go to “donate” and just use the comments box to say which person or project you wish to support and we will ensure this is allocated as you wish
Does the recipient see the comments? Expand No, the comments are simply for our finance staff to know where to allocate the gift. Unfortunately, we are unable to pass on any comments to the recipients.
Can I give a one-off gift? Expand Yes, you can make a single on-time donation via your credit or debit card, or through PayPal.
Can I make a regular gift? Expand Yes, you can now make a regular gift through the website. When you select regular giving, you will need to complete a Direct Debit Mandate. This Direct Debit can take a few days to set up, and collections will start at the next available date as you select a day of the month. Unfortunately, you cannot set up a direct debit to start in more than a months’ time.